Understand the home first
Discuss room comfort, insulation, ducts, existing equipment, and how the home is used. Ask for a proper load calculation rather than choosing capacity only from square footage.
Compare the complete scope
Discuss equipment choices, duct compatibility, efficiency ratings, noise, permits, warranties, and ongoing care. A heat pump can provide heating and cooling; suitability depends on the home and project.
Before agreeing to work
Request a written scope, price, schedule, and warranty terms. Confirm the contractor credentials and required permits for the proposed work.